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60 Pre-Recorded Video Lectures* from NUS faculty with for self-paced learning interspersed with live lectures from renowned NUS faculty and industry practitioners.

12 Assignments / Applications

6 Real-World Case Studies

3 Role Plays
Watch this video as Prof. Mancini gives you an inside look at the learning journey, where you'll build practical skills through real-world simulations and unique scenarios. Learn how to negotiate powerfully, ethically, and creatively—no matter who’s across the table.

This programme from the Lee Kuan Yew School of Public Policy Executive Education, National University of Singapore offers a unique approach to negotiation. Through a blend of videos, role plays, and exercises, you will learn to empathise with and influence your counterparts, and ideate innovative solutions. You will explore negotiation methods and practices that enhance your creative thinking and contextual analysis capabilities, ultimately improving your ability to negotiate in virtually any situation.
Note:
The programme highlights mentioned above are subject to change based on faculty availability and the desired outcomes of the programme.
*This programme is primarily self-paced online with some live sessions conducted by programme faculty. The availability of post-session video recordings is at the discretion of the faculty members, and Emeritus or the institute cannot guarantee their availability. We have a curated panel of distinguished industry practitioners who will conduct weekly live doubt-clearing sessions.
**Assignments will be graded by industry practitioners who are available to support participants in their learning journey, and/or by the Emeritus grading team. The final number of quizzes, assignments, and discussions will be confirmed closer to the start of the programme.
Importance of Negotiation
Learn what negotiation is and why it is important
Discover what negotiation skills can do for you
The Many Uses of Negotiation
Learn how negotiation can help you to get a better deal, manage a conflict, improve a relationship, get a promotion, save money, complete a project and more
Culture-sensitive Negotiation
Explore cultural assumptions of interest-based negotiation and Westernstyle versus Asian-style negotiation
Avoiding Negotiation
Examine the costs of negotiating versus not negotiating as well as related social norms and dominance
Strengthen Your Position
Understand and appreciate the power of preparation
Develop your Best Alternative to a Negotiated Agreement (BATNA)
Build Trust
Learn how to build trust
Emotional Intelligence
Understand what emotional intelligence is and learn how to enhance it
Empathy
Gain a better understanding of empathy and learn how to empathise with your counterpart(s)
Culture
Understand the dimensions of culture and how to develop strategies for negotiation that are culture-sensitive
Listening and Questioning
Learn the art of skilled listening and asking questions to influence the other side
Non-verbal Communication
Learn to influence without using language (facial expressions, eyes, body language, posture, and dress code, for example)
Learn to use "hidden and non-obvious" elements, such as scheduling and settings, to shape the results of your negotiation
Use Digital Tech to Influence
Learn to use digital methods like social media and email to influence, create negotiation opportunities, and enhance your influence
Pre-negotiation
Learn how to create the conditions for successful negotiation
Opening and Stating Positions
Learn how to start a negotiation
Strategies and Tactics for Negotiation
Learn how to cluster or separate issues and have a "one-go" or a "step-by-step" solution
Learn how to create a sense of urgency and other strategies to reach a positive outcome
Measure Success
Learn how to know when it is safe to agree to a deal
Walk Away
Learn when to walk away and avoid a bad deal, and how to heal a troubled deal
Ethical Questions
Understand and deal with ethical dilemmas
Understand honesty versus deceptions, such as misrepresentation and lying, "dirty tricks," and manipulation
Note:
*This programme is primarily self-paced online with some live sessions conducted by programme faculty. The availability of post-session video recordings is at the discretion of the faculty members, and Emeritus or the institute cannot guarantee their availability. We have a curated panel of distinguished industry practitioners who will conduct weekly live doubt-clearing sessions.
**Assignments will be graded by industry practitioners who are available to support participants in their learning journey, and/or by the Emeritus grading team. The final number of quizzes, assignments, and discussions will be confirmed closer to the start of the programme.
Mid-to Senior-Level Executives in Business Development looking to grow in their role, impact business while maximising opportunities and rewards for themselves.
Mid-Level Functional Managers seeking to drive cross-functional teams toward a common company goal.
Consultants who want to deliver impact by convincing a tough audience.
C-suite/Directors aiming to influence action, negotiate the best deals with partners, vendors, and regulators, and convince top talent to join the team.

Vice Dean (Executive Education) and Associate Professor in Practice, Lee Kuan Yew School of Public Policy
Francesco Mancini is Vice Dean (Executive Education) and Associate Professor in Practice at the Lee Kuan Yew School of Public Policy, National University of Singapore. In his ...
Note: Programme Faculty for the live sessions might change due to unavoidable circumstances, and revised details will be shared closer to the programme start date.


Upon successful completion of the programme, participants will be awarded a digital Certificate of Completion by the Lee Kuan Yew School of Public Policy Executive Education, National University of Singapore.
Note:
All certificate images are for illustrative purposes only and may be subject to change at the discretion of the National University of Singapore.
*Emeritus or the institute does not guarantee availability of any live faculty session recordings.
Stepping into a business leadership career requires a variety of job-ready skills. Below given services are provided by Emeritus, our learning collaborator for this program. The primary goal is to give you the skills needed to succeed in your career; however, job placement is not guaranteed.
Emeritus provides the following career preparation services:
Resume building videos
Interview preparation videos
Linkedln profile building videos
Glossary of resume templates
What is it like to learn with the learning collaborator, Emeritus? More than 300,000 professionals globally, across 200 countries, have chosen to advance their skills with Emeritus and its educational learning partners. In fact, 90 percent of the respondents of a recent survey across all our programs said that their learning outcomes were met or exceeded. All the contents of the course would be made available to students at the commencement of the course. However, to ensure the program delivers the desired learning outcomes, the students may appoint Emeritus to manage the delivery of the program in a cohort-based manner during the course period the cost of which is already included in the overall Course fee of the course. A dedicated program support team is available 7 days a week to answer questions about the learning platform, technical issues, or anything else that may affect your learning experience.
This negotiation course equips participants with strategies to strengthen their negotiation abilities. It focuses on enhancing key negotiation skills, including cultural sensitivity, emotional intelligence, influencing techniques, and conflict resolution, while addressing ethical dilemmas for advanced negotiation practices.
Ideal for mid-to-senior-level managers, C-suite executives, consultants, and professionals across industries, this programme caters to individuals seeking to master theart of negotiation and enhance their leadership through impactful negotiation executive education.
The curriculum includes pre-negotiation strategies, creating trust, emotional intelligence, influencing through non-verbal communication, and leveraging digital tools for negotiation. Modules also explore cultural sensitivity and advanced tactics for successful deal-making.
Unlike general leadership or business courses, this programme focuses exclusively on the nuances of negotiation. Role plays, case studies and modules on digital communication distinguish it as a tailored solution for professionals who aim to master negotiation techniques.
The programme combines 60+ pre-recorded video lectures with live interactive sessions. Participants engage in role plays, real-world case studies, and graded assignments for a hands-on learning experience.
Participants will develop their Best Alternative to a Negotiated Agreement (BATNA), learn influencing strategies through emotional intelligence and cultural adaptation, and gain proficiency in digital communication for negotiations.
The programme requires 4–6 hours per week over two months, making it an accessible online negotiation course for professionals with busy schedules.
Yes, the programme offers flexible payment plans and early enrolment discounts. The programme fee is US$1,700, with group pricing available for organisations.
Participants can connect with peers, faculty, and industry experts through live sessions, role plays, and discussion boards, fostering collaboration across IT, healthcare, and logistics industries.
Open to all professionals, this course welcomes individuals with diverse backgrounds. Whether new to negotiations or seeking advanced negotiation skills, the programme caters to varied experience levels.
Learners will have access to course resources and live session recordings for a specified period post-programme completion, ensuring opportunities for review and refinement.
Offered by the Lee Kuan Yew School of Public Policy, this course integrates role plays, real-world case studies, and modern digital negotiation strategies. The focus on cultural intelligence and ethical decision-making ensures well-rounded learning.
Participants will earn a verified digital certificate from the Lee Kuan Yew School of Public Policy Executive Education, showcasing their mastery of negotiation strategies.
The programme equips participants with negotiation techniques critical for leadership, business development, and collaborative success. It’s an asset for roles requiring frequent collaboration, conflict resolution, and strategic decision-making.
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